Air Klyna Troubleshooting & Support
Why won't my Air Klyna connect to Wi-Fi?
🔹 Make sure your Wi-Fi network is set to use the 2.4 GHz band (5 GHz networks are not supported).🔹 Reset the device and try connecting again.🔹 Move the device closer to your router to improve the Wi-Fi signal.🔹 Restart your router and try again.
When should I replace the HEPA filter?
📲 The Klyqa app will notify you when it's time to replace your filter.
Why is the airflow weaker than before?
🔹 The filter may be dirty. Clean or replace it.
Why does my Air Klyna smell unusual?
✔️ New device – A slight plastic smell may be noticeable when the device is new. This is normal.✔️ Old filter – The filter may need replacing.✔️ Burning smell – Please contact our customer support team immediately.
Why is the device unusually loud?
🔹 High fan speed – Switch to a lower fan speed.🔹 Auto Mode – If the air quality is poor, the device will automatically increase the fan speed.🔹 Something blocking the air outlet? – Turn off the device, unplug it, turn it upside down, and carefully
Why can't the Air Klyna remove large clumps of pet hair?
The Air Klyna is designed to efficiently capture fine, airborne pet hair and small fur particles. Large clumps of fur are much heavier and larger, so they cannot be drawn into the purifier by the airflow. For the best results:. Over time, there will
How do I clean the pre-filter mesh?
The pre-filter mesh captures larger dust particles and pet hair and should be cleaned regularly. Note: Do not dry the mesh with a hair dryer or expose it to direct sunlight, as this may affect its electrostatic filtration performance.
How do I install the power cable and bottom cover correctly?
To operate the Air Klyna, the bottom cover must be installed correctly. The bottom cover is now correctly installed.
How do I enable or disable Pet Lock?
Pet Lock prevents accidental changes by locking the buttons on the device. When Pet Lock is enabled, the buttons on the device are locked. Pressing any button will illuminate the Pet Lock indicator, while the Wi-Fi and Auto Mode indicators flash yell