Why doesn't my Klyqa Welly respond after being connected to power?Updated 2 days ago

If your Klyqa Welly doesn't respond after being connected to power, there are a few things you can check:

1. Turn the device on manually

If your Klyqa Welly was previously switched off manually, it will not turn on automatically when you reconnect the power adapter.

To switch it on:

• Press and hold the Power button for approximately 3 seconds.

2. Check the power supply

Make sure the power outlet is supplying power.

• Try plugging the power adapter into a different wall socket.
• Check that the power adapter and cable are securely connected.

3. Restart or reset the device

If your Klyqa Welly still doesn't respond:

• Restart the device by disconnecting and reconnecting the power adapter.
• If necessary, perform a factory reset and set up the device again using the Klyqa Pet App.

Tip: If your Klyqa Welly still doesn't power on after completing these steps, please contact Klyqa Support for further assistance.