Can I wash the HEPA H13 filter?Updated 3 days ago

No. The HEPA H13 filter must not be washed.

Moisture can encourage the growth of mould and bacteria, which may reduce the filter's performance and lifespan.

The Ultra-3D Pre-Filter (the black mesh filter) can be cleaned. Always ensure it is completely dry before reinstalling it.

How do I clean the Ultra-3D Pre-Filter?

To clean the Ultra-3D Pre-Filter:

• Wipe away dust with a soft, dry cloth.
• Use a small vacuum cleaner to remove accumulated dust, pet hair and other debris.

Regular cleaning of the Ultra-3D Pre-Filter helps maintain optimum airflow and extends the lifespan of the HEPA H13 filter.